What our Customers say...

Why SERVPRO Testimonials

Great experience. They responded quickly - provided a quote and posted the as quoted - very professional crew

The crew met me on short notice and worked quickly to remove the water so our Judi Ed’s could open the lobby on time. The follow up was daily until we dried out. Thanks and if needed will call again.

SERVPRO of Tyler came out when we had two situations involving ceilings falling down. They were on site very quickly and had the issues under control and a plan to reconstruct within a matter of days. In both situations, their quick and thorough work had us back up and running in time for us to keep most of our reservations and get us through the end of our year. I wouldn’t hesitate to use them again for clean up or reconstruction.

Rachelle and her team at SERVPRO go above and beyond when we call them for help. They respond quickly and are professional when on site. They give me updates throughout the process and check in afterwards to make sure everything is still ok. Always a positive experience during a challenge.

Fast amazing good service, Rachelle was so helpful! Took care of everything we needed!

From the first contact to the last walkthrough, every individual was very professional. I was updated on everything that was going on with my home. I had to have repairs made and they were made in a very timely manner. Rachelle was amazing, I couldn’t have been more pleased with her response times and friendliness. I felt like I was dealing with someone I had known my entire life. Kyle and the construction crew were great as well. I would give 10 stars if I could!!

Quick and excellent service! Thanks to Rachelle Ewart for making the process painless and easy!

I love working with Rachelle Ewart at SERVPRO. She is so professional and actually does what she says she’s going to do! Seeing her cheery face walk through my door always makes me smile!

SERVPRO is a very reputable company and holds everyone to very high standards. I am honored to have them as members of the Chamber. I highly recommend you call her if you ever have a need! She will be right there to help you every step of the way! The Palestine Area Chamber of Commerce love her and SERVPRO!!!

Rachelle has great customer service always ensuring we are pleased.

Rachel Ewart, was very nice. She came out with a co-worker. Helped move things. Very professional polite people.

The Tyler SERVPRO team is very professional and responsive. I appreciate the quality of service they provide to our community!

Jovante and Steven give me hope for the future generation. They were wonderful and very capable. I do the hiring for Brookshire’s in Lindale and SERVPRO’s crew are a cut above the people I see on a daily basis. I would highly recommend their services.

Not only is Tiffany Fletcher very informed about the services and products offered by SERVPRO she has a great personality and is passionate about her job. As an insurance agent in East Texas that's important to me. My clients trust that if I give a recommendation I believe strongly in the person and or company.

I have thoroughly enjoyed working for SERVPRO for the last 3 years. They are a wonderful company that cares about their employees and their customers. It's a great working environment and I feel good knowing we are helping people in our community when disaster strikes.

SERVPRO of Tyler provides help and solutions to people in need of cleaning and restoration services. It's comforting to know that my husband and his team have the ability and desire to help under difficult circumstances. Go Team Tyler.

Tiffany Fletcher at SERVPRO of Tyler is absolutely amazing! We called them on a Friday afternoon to do a job at our office and they literally came out and did what we asked them to do and got our office looking like new! Definitely recommend for anyone!

Great Company with excellent work ethic. Special thanks to Tiffany Fletcher for being an awesome Rep!

Very professional and pleasant.