Recent Posts

What Are the Standards for Preferred Vendors?

6/28/2022 (Permalink)

Drying equipment on a living room Water damage cleanup in Tyler, TX.

What Criteria Are Used to Select Preferred Vendors?

An insurance agent and commercial property owner can both benefit from using a trustworthy restoration company. The SERVPRO National Accounts Division maintains stringent qualification compliance and professional standards. Rigorous requirements for participation such as training, background checks and high quality of service can make a nearby franchise the right choice for restoration work in Tyler, TX.

Background Checks and Internal Audits
Employee background checks and internal audits are among the main requirements for restoration franchises to participate in the National Accounts Division. These checks, along with other Participation Agreement requirements, have several purposes:

  • Ensure the highest quality of service
  • Guarantee insurers can rely on restoration service providers
  • Increase claim coverage where possible

Franchise owners have the option to participate in the vendor program and to take jobs covered by insurance. Continued compliance with these requirements is necessary for ongoing program participation.

Fully Trained Technicians
Professional cleaning and restoration skills are another factors that is taken into consideration for determining preferred vendors. The Institute of Inspection Cleaning and Restoration Certification is available in a variety of divisions, such as cleaning, inspection and restoration, and specialized fields. 
Longstanding Insurance Agent Partnerships
The high quality of service provided by individual franchise locations can make large insurance companies more likely to rely on franchises affiliated with the National Accounts Division in other locations. By consistently demonstrating a high quality of service across North America, this company has become a leading provider of restoration services associated with insurance claims.

An insurance agent can trust that preferred vendors will deliver the expected quality of service. From the reciprocal perspective, franchises must meet high internal standards to be eligible for working insurance jobs. The standards for vendor qualification compliance and professionalism that a corporation maintains can guarantee high-quality service at a franchise located in Tyler, TX.

How To Save Wet Documents After a Flood

6/21/2022 (Permalink)

Wet documents Salvaging wet documents is possible when following a thorough process.

How To Salvage Wet Documents

When your business suffers from water damage, the building must undergo a cleaning and restoration project, as well as any valuable items that appear ruined. Salvaging wet documents is possible when following a thorough process. Here is what you need to know if you need to save flooded documents within your Arp, TX, commercial space.

1. Get Wet Documents to a Freezer
The first key step to saving your paper items is getting them in a freezer as quickly as possible. Taking swift action here prevents the document from deteriorating as well as producing mold or bacteria if it remained wet. After you've got your items in a freezer, contact a local water damage restoration expert who will then transport the documents to a state-of-the-art facility that specializes in document drying. Their specially designed vacuum-freezer will suck any remaining moisture out of the paper for advanced restoration.

2. Gamma Irradiation Cleaning
If your documents came in contact with wastewater or outdoor flooding, they will be inundated with harmful bacteria, pesticides and other dangerous properties. Experts will employ what's known as gamma irradiation to kill off any biohazards and sterilize the paper once it has been freeze-dried. This step is critical for eliminating any health risks associated with water damage.

3. Produce Digital Copies of Documents
Once your items have undergone drying and sterilization, restoration professionals will then produce digital copies. This offers peace of mind to business owners who can now easily access their documents digitally and don't have to worry about their hard copies becoming damaged in the event of another flood disaster.
If your commercial space experiences a water issue that has compromised valuable papers, it's paramount to immediately place the wet documents in a freezer. From there, let professionals step in with specialized vacuum-freeze drying, gamma irradiation cleaning and digitizing of the documents.

Flood Cuts 101

6/7/2022 (Permalink)

Flood cut performed on drywall A flood cut was performed in a home in Flint, TX.

After flooding occurs at your Flint, TX, home, it may be necessary to tear out part of the drywall in the affected area to address contamination and other concerns. While the temptation to take a hammer to your soggy drywall may be (understandably) high after a flood, a flood cut is the smarter move.

What Is a Flood Cut?

When your preferred water damage restoration company gets down to work, one of the first things the team may want to do is make a flood cut to your drywall. This is a calculated cut performed at least 12 inches above the highest spot reached by the creeping water. Because of this, it typically results in half of the lower part of the wall being cut away.

Are Flood Cuts Necessary After Any Kind of Flooding?
Any time rising water affects your home, a flood cut may be required. That said, it's most commonly associated with severe weather events such as the following:

  • Thunderstorms
  • Tropical storms
  • Hurricanes
  • Rivers, lakes and streams overflowing
  • Overflowing dams and similar barriers

What's So Bad About Rising Water?
There are two main reasons why rising water is a problem for your drywall. First, it's often classified as Category 3 water, a.k.a. black water, due to how highly contaminated it is. All water from storm surges and sewage, for example, is considered Category 3.
What's more, once the drywall is touched by Category 3 water, it's impossible to ever get it fully clean. This is due to its porous surface; once those pathogens or other toxins get in, they're never coming back out in their entirety.
After flooding, it's imperative to remove any sodden items from your home for the continued safety of everyone who lives there. This goes double for wet drywall. With a flood cut, trusted professionals gain better access to the source of the problem and will dispose of any contaminated building materials safely — and with zero involvement from you.

The PPE Worn During Mold Removal

5/27/2022 (Permalink)

Technician wearing protective gear while removing mold Professionals who are removing mold growth must wear standard PPE.

Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE) is necessary to protect the workers from a remediation company when removing mold from a business in New Hope, TX. There are several pieces of equipment they will wear for any job, and there are several pieces that they will only wear for severe cleanups.

Standard PPE
Several PPE pieces are mandatory to protect workers and prevent the spread of spores during the mold remediation process. This includes:

  • A hard hat
  • Safety goggles
  • Disposable gloves
  • Shoe covers
  • A respirator or face mask

Additional PPE
If a site is larger than 100 square feet, there is excessive mold or a substantial amount of dust will be generated, additional PPE pieces are required to protect workers. These should be worn over the standard PPE. One requirement is a more substantial face mask, with N, R, or P 100 filters. In the most severe cases, workers may also choose to use a charcoal-infused filter to prevent odors from lingering on their masks. They should also consider abrasive blasting respirators to prevent certain particles from being inhaled.
Another enhancement that can be made to standard PPE is non-vented safety goggles so that no debris or spores can get around the eyes. If harsh chemicals are being used, workers may also be encouraged to wear longer disposable gloves to reduce their exposure risk further. Aside from these upgrades, workers on more severe mold cases should also wear a disposable Tyvek suit to reduce their chance of coming into contact with spores and chemicals. They may also choose to upgrade their disposable clothing further by looking for suits that cover the head and feet.
Professionals who are removing mold growth must take several precautions to prevent contact with spores, chemicals, and other debris. For small tasks, this includes wearing standard PPE. For larger or more dangerous tasks, this includes standard PPE plus any additional PPE required.

3 Tips for Avoiding Cigarette Fires at Home

5/22/2022 (Permalink)

Hand holding a lid cigarette Cigarettes can leave lingering smells.

Cigarettes can leave lingering smells and even create a physical threat: Thousands of residential fires are linked to smoking each year. If it sounds frightening it should! But you have options. Read on to learn how, with just a little extra care, you can avoid your, Bullard, TX home becoming a victim of a cigarette fire.

How Does Smoking Cause Fire?

Smoking may not be the best habit, but you may wonder, how can it cause a fire? There are a variety of ways, obvious and not so obvious. Cigarette butts can ignite:

  • Trash
  • Dry underbush outdoors
  • Improper ash cans

And much more. A cigarette fire can quickly rise from a small event to a full conflagration, so it’s best to take steps to avoid any flames.

Smoke Outdoors
Believe it or not, some folks still smoke indoors, especially at home. Asking members of your family to smoke outdoors removes the risk of an ashtray fire, or of butts or ashes igniting curtains, books, furniture or any other flammable items. It may also leave your house smelling better.

Never Smoke Sleepy
Smoking can be a relaxing pre-sleep ritual for some, but it can come at a high cost. Falling asleep on a couch or in a bed with a lit cigarette can lead to embers igniting fabric. The results can be fatal.

Don’t Use Plants as Ashtrays
It can be tempting, if you’re smoking in the backyard, to toss your butts into the grass. But dry leaves can easily catch fire from a smoldering cigarette butt. Instead, find an ashtray or stamp your butt out.

Smoking remains a common habit and one that can pose a significant fire risk. Learn what not to do. Use the tips above and, should your home be damaged by a cigarette fire, call remediation specialists quickly for fire cleanup you can trust.

3 Steps To Take When Your Roof is Damaged by a Fire

5/17/2022 (Permalink)

Blue tarp on roof Roof tarping services in Whitehouse, TX.

What To Do When Your Roof Has Been Damaged By Fire?

Your roof is one of the most important parts of your building. It protects the interior of your structure from the outside elements and helps control the interior temperature. Fire cleanup and repair are important for restoring your roof to its full function.

1. Cover Damaged Areas With Tarp
It may take some time before roof repair can be completed. Covering damaged areas with a tarp prevents rain, snow, hail or animals from getting in your building through openings and causing additional damage. Your property insurance will probably cover the cost to place a tarp. If you have a large surface area that needs covering, you may want to contact a fire restoration service in Whitehouse, TX, for tarp services.

2. Perform Fire Cleanup
If your roof was severely damaged, there is probably a lot of debris inside your building that needs to be cleaned up before repairs can begin. Most cleanup should be done by professionals. However, you can start getting the area ready by removing damaged contents and cleaning walls and floors. If the building has structural damage, do not try to begin cleanup until the fire department has inspected the building and said it is safe.

3. Take Steps To Prevent Future Damage
Now is a good time to take some steps to reduce your chance of future fire damage. Implement a maintenance program to fix roof leaks promptly. Holes in the roof can allow embers from a fire to get under the roof where framing, insulation and other flammable materials can ignite. Keep your roof clean. Debris, such as leaves and pine needles, can catch fire during lightning strikes or dry conditions. This is particularly important if you have a flat roof that accumulates a lot of debris.
The fire cleanup process can be lengthy and frustrating. However, taking these steps can protect your property from unnecessary additional damage.

3 Ways To Help Your Insurance Agent

4/27/2022 (Permalink)

Tablet and cel phone. Whenever you file an insurance claim, it is a business transaction.

Three Things You Can Do To Assist Your Insurance Agent

Whenever you file an insurance claim, it is a business transaction. Instead of dealing with a partner, you're working with a company looking to make money. While you should always give your insurance company a chance to do the right thing, don't mistake your adjuster for a teammate. They are trained to control the payout you get. They are happy to take advantage of business owners who are overwhelmed by losses and the claim process. However, there are some steps you can take to help your adjuster give you a fair payout.

1. Understand Your Coverage

As soon as possible, get and read your business' policy for your site in Troup, TX. Look for the declarations page that lists your business information, policy number, and coverage amounts. This will be hard to read, but it can help you understand what is covered by your insurance. For instance, it will tell you how much you can spend on hiring a restoration company, such as SERVPRO, how the claims inventory system works, and what inventory is covered.

2. Network

If this is your first insurance claim, seek out other business owners who have made them. Learn from these people. Try to glean as much information as possible. Find out what their adjuster told them when they were in similar situations. By networking, you can be on your way to a faster and fairer claim because you will be able to provide this information to your adjuster. Also, networking can help you in other ways. For example, it can help you decide which disaster remediation company is best for you.

3. Get Help When You Need It

Filing an insurance claim is not easy, and sometimes, it may be best to leave it to the professionals. Fortunately, your attorney will be able to help you with the process if you need help negotiating with your adjuster for a fair settlement.
An insurance agent is a trained professional working for a company looking to make money. This means you will need to take certain steps to help them give you a fair payout.

What NOT To Do After Water Damage Occurs

4/22/2022 (Permalink)

Standing water on the floor, vacuum extractor, two people standing on water Powerful removal equipment allows us to remove standing water quickly.

Secondary Damage Concerns Should Be Considered by Business Owners

If your home has experienced flooding in Tyler, TX, it's important to act right away. You know that you need to call your insurance company and that they will recommend a water damage restoration service that can help with your home repairs. Did you know there are some things NOT to do for the safety of you and your family?

1. Do NOT Use a Vacuum

You know it's important to remove standing water quickly in order to prevent damage. However, a regular vacuum cleaner is NOT the right appliance for the job. A shop vacuum that is intended for water may be used, but a vacuum that is meant for picking up dirt, even if it's a steam cleaner, is not safe to use to remove standing water in your home.

2. Do NOT Operate Appliances

A broken pipe that has led to flooding can compromise the electrical system in your home. Do NOT use the television, washer and dryer, or plugin other small appliances like heaters or hair dryers until a professional has determined that it is safe to do so.

3. Do NOT Leave Things on the Floor

Once you can safely enter the space that is flooded, do NOT leave items on the floor. Books and magazines can bleed color onto carpets and flooring. Rugs retain moisture and should be removed quickly. If possible, remove, or at least elevate, furniture to allow air to flow freely beneath the pieces.

4. Do NOT Take Risks

Cleanup from a broken pipe is important to prevent long-term damage, but doing so is not worth risking your health and safety. Do NOT enter rooms where the ceiling is sagging or where standing water is touching electrical appliances. Do not turn on lights, especially if water is leaking from the ceiling.
Flooding in your home is overwhelming, whether caused by a broken pipe or a natural disaster. Call for help and always take reasonable precautions to protect yourself from harm.

Mitigation and Restoration Are Essential Stages of Water Damage Cleanup

4/4/2022 (Permalink)

green water hose in a wet floor Flood damage in Arp, TX.

When a flood cleanup company examines a water-logged facility, the team should discuss two cleanup stages: mitigation and restoration. What are they different, and why are both vital to repair? It's probably tempting to dry everything out move on, but the specialists should explain that in cases of water damage, that effort isn't enough. Owners must consider both phases because prevention and rebuilding are vital to securing the area. Collaborate to establish a plan of action that gets your operations back up and running without concerns of future issues.

What Happens During Mitigation?

When the storm ends, and the water recedes, a restoration company should immediately attend to the property. The fluid from rain and floods permeates into porous materials. This lingering moisture, if not appropriately treated, permits mold, mildew and bacteria to develop. Rot and structural integrity could also become issues such as wood and ceilings. The goal of mitigation is to reduce the likelihood of these secondary conditions.

A flood cleanup company in Arp, TX, works with certified environmental specialists to assess the premises, testing to determine where contamination exists and how to treat it best. Within hours, the crew begins drying efforts. The workers should complete the following actions:

  • Pull up saturated carpet
  • Remove damp objects for content cleaning
  • Toss soiled valuables
  • Run industrial dehumidifiers
  • Perform necessary flood cuts

Once the room is dry, the team scrubs the walls and sanitizes them with antimicrobial spray.

How Is Restoration Different?

While the early efforts focus on minimizing further concerns, the restoration company concentrates on mending the physical structure. This part of the project is slower. In remediation, crew members accomplish tasks at the same time. During the restoration, workers rebuild. Often, workers complete one thing before moving on to the next. Staff members replace anything pulled out, patch the walls and add a coat of paint. They also return any valuables that they salvaged.

A flood cleanup company understands that preventative measures are necessary. Their efforts with mitigation save owners future hassles. It's tempting to want to dry and paint, but taking time to care for the space is vital.

How To Prevent Mold Growth in Commercial Facilities

3/31/2022 (Permalink)

Mold growth on a wall Mold growth after flooding in Flint, TX.

Mold Prevention Plan

To keep your Flint, TX, facility running smoothly, you need to practice mold prevention strategies. Unfortunately, this is often easier said than done. That is because mold is common in commercial facilities. These properties typically feature the four ingredients that mold needs:

  • A surface
  • Darkness
  • Moisture
  • Organic nutrients

Any lingering dirt or dust in your building provides the nutrients mold loves. Combine that with a dark room and a small leak, and you could quickly end up with a mold problem. Below are some common location for mold growth in facilities and how you can limit the spread of the fungus in those areas.

Electrical Equipment

Mold can appear in the electrical conduit following a flood. However, even just inviting warm, moist air near outlets, lighting fixtures and switches can cause the fungus to appear. Any water near electrical equipment should be dried right away. You should also seal and caulk the spaces around outlets to block moist air.


Keeping carpets dry is another key part of mold prevention. Carpets can get wet following a major water damage or a minor spill. If a carpet is soaked for less than 48 hours, experts should be able to remove the water with a wet vacuum. However, a carpet that has been contaminated by sewage water should be replaced.

Drain Pans

Drain pans should collect condensation from the HVAC system. However, if the pan clogs, mold could quickly develop. Clean the pan regularly to prevent dirt from blocking the drain line.
Humidity can also cause a carpet to get moist. If you suspect that this is happening, increase the temperature or airflow in the room so the moisture evaporates.

You can limit mold growth in your facility by reducing moisture and cleaning up any excess water immediately. As part of your mold prevention plan, you should check dark and dirty locations regularly for signs of wetness and address them quickly. If you do notice any mold during your inspections, have commercial restoration experts clean the area immediately before the fungus spreads.