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Fire & Water - Cleanup & Restoration

What Are the Standards for Preferred Vendors?

6/28/2022 (Permalink)

Drying equipment on a living room Water damage cleanup in Tyler, TX.

What Criteria Are Used to Select Preferred Vendors?

An insurance agent and commercial property owner can both benefit from using a trustworthy restoration company. The SERVPRO National Accounts Division maintains stringent qualification compliance and professional standards. Rigorous requirements for participation such as training, background checks and high quality of service can make a nearby franchise the right choice for restoration work in Tyler, TX.

Background Checks and Internal Audits
Employee background checks and internal audits are among the main requirements for restoration franchises to participate in the National Accounts Division. These checks, along with other Participation Agreement requirements, have several purposes:

  • Ensure the highest quality of service
  • Guarantee insurers can rely on restoration service providers
  • Increase claim coverage where possible

Franchise owners have the option to participate in the vendor program and to take jobs covered by insurance. Continued compliance with these requirements is necessary for ongoing program participation.

Fully Trained Technicians
Professional cleaning and restoration skills are another factors that is taken into consideration for determining preferred vendors. The Institute of Inspection Cleaning and Restoration Certification is available in a variety of divisions, such as cleaning, inspection and restoration, and specialized fields. 
Longstanding Insurance Agent Partnerships
The high quality of service provided by individual franchise locations can make large insurance companies more likely to rely on franchises affiliated with the National Accounts Division in other locations. By consistently demonstrating a high quality of service across North America, this company has become a leading provider of restoration services associated with insurance claims.

An insurance agent can trust that preferred vendors will deliver the expected quality of service. From the reciprocal perspective, franchises must meet high internal standards to be eligible for working insurance jobs. The standards for vendor qualification compliance and professionalism that a corporation maintains can guarantee high-quality service at a franchise located in Tyler, TX.

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