Recent Posts

3 Steps To Take When Your Roof is Damaged by a Fire

5/17/2022 (Permalink)

Blue tarp on roof Roof tarping services in Whitehouse, TX.

What To Do When Your Roof Has Been Damaged By Fire?

Your roof is one of the most important parts of your building. It protects the interior of your structure from the outside elements and helps control the interior temperature. Fire cleanup and repair are important for restoring your roof to its full function.

1. Cover Damaged Areas With Tarp
It may take some time before roof repair can be completed. Covering damaged areas with a tarp prevents rain, snow, hail or animals from getting in your building through openings and causing additional damage. Your property insurance will probably cover the cost to place a tarp. If you have a large surface area that needs covering, you may want to contact a fire restoration service in Whitehouse, TX, for tarp services.

2. Perform Fire Cleanup
If your roof was severely damaged, there is probably a lot of debris inside your building that needs to be cleaned up before repairs can begin. Most cleanup should be done by professionals. However, you can start getting the area ready by removing damaged contents and cleaning walls and floors. If the building has structural damage, do not try to begin cleanup until the fire department has inspected the building and said it is safe.

3. Take Steps To Prevent Future Damage
Now is a good time to take some steps to reduce your chance of future fire damage. Implement a maintenance program to fix roof leaks promptly. Holes in the roof can allow embers from a fire to get under the roof where framing, insulation and other flammable materials can ignite. Keep your roof clean. Debris, such as leaves and pine needles, can catch fire during lightning strikes or dry conditions. This is particularly important if you have a flat roof that accumulates a lot of debris.
The fire cleanup process can be lengthy and frustrating. However, taking these steps can protect your property from unnecessary additional damage.

3 Ways To Help Your Insurance Agent

4/27/2022 (Permalink)

Tablet and cel phone. Whenever you file an insurance claim, it is a business transaction.

Three Things You Can Do To Assist Your Insurance Agent

Whenever you file an insurance claim, it is a business transaction. Instead of dealing with a partner, you're working with a company looking to make money. While you should always give your insurance company a chance to do the right thing, don't mistake your adjuster for a teammate. They are trained to control the payout you get. They are happy to take advantage of business owners who are overwhelmed by losses and the claim process. However, there are some steps you can take to help your adjuster give you a fair payout.

1. Understand Your Coverage

As soon as possible, get and read your business' policy for your site in Troup, TX. Look for the declarations page that lists your business information, policy number, and coverage amounts. This will be hard to read, but it can help you understand what is covered by your insurance. For instance, it will tell you how much you can spend on hiring a restoration company, such as SERVPRO, how the claims inventory system works, and what inventory is covered.

2. Network

If this is your first insurance claim, seek out other business owners who have made them. Learn from these people. Try to glean as much information as possible. Find out what their adjuster told them when they were in similar situations. By networking, you can be on your way to a faster and fairer claim because you will be able to provide this information to your adjuster. Also, networking can help you in other ways. For example, it can help you decide which disaster remediation company is best for you.

3. Get Help When You Need It

Filing an insurance claim is not easy, and sometimes, it may be best to leave it to the professionals. Fortunately, your attorney will be able to help you with the process if you need help negotiating with your adjuster for a fair settlement.
An insurance agent is a trained professional working for a company looking to make money. This means you will need to take certain steps to help them give you a fair payout.

What NOT To Do After Water Damage Occurs

4/22/2022 (Permalink)

Standing water on the floor, vacuum extractor, two people standing on water Powerful removal equipment allows us to remove standing water quickly.

Secondary Damage Concerns Should Be Considered by Business Owners

If your home has experienced flooding in Tyler, TX, it's important to act right away. You know that you need to call your insurance company and that they will recommend a water damage restoration service that can help with your home repairs. Did you know there are some things NOT to do for the safety of you and your family?

1. Do NOT Use a Vacuum

You know it's important to remove standing water quickly in order to prevent damage. However, a regular vacuum cleaner is NOT the right appliance for the job. A shop vacuum that is intended for water may be used, but a vacuum that is meant for picking up dirt, even if it's a steam cleaner, is not safe to use to remove standing water in your home.

2. Do NOT Operate Appliances

A broken pipe that has led to flooding can compromise the electrical system in your home. Do NOT use the television, washer and dryer, or plugin other small appliances like heaters or hair dryers until a professional has determined that it is safe to do so.

3. Do NOT Leave Things on the Floor

Once you can safely enter the space that is flooded, do NOT leave items on the floor. Books and magazines can bleed color onto carpets and flooring. Rugs retain moisture and should be removed quickly. If possible, remove, or at least elevate, furniture to allow air to flow freely beneath the pieces.

4. Do NOT Take Risks

Cleanup from a broken pipe is important to prevent long-term damage, but doing so is not worth risking your health and safety. Do NOT enter rooms where the ceiling is sagging or where standing water is touching electrical appliances. Do not turn on lights, especially if water is leaking from the ceiling.
Flooding in your home is overwhelming, whether caused by a broken pipe or a natural disaster. Call for help and always take reasonable precautions to protect yourself from harm.

Mitigation and Restoration Are Essential Stages of Water Damage Cleanup

4/4/2022 (Permalink)

green water hose in a wet floor Flood damage in Arp, TX.

When a flood cleanup company examines a water-logged facility, the team should discuss two cleanup stages: mitigation and restoration. What are they different, and why are both vital to repair? It's probably tempting to dry everything out move on, but the specialists should explain that in cases of water damage, that effort isn't enough. Owners must consider both phases because prevention and rebuilding are vital to securing the area. Collaborate to establish a plan of action that gets your operations back up and running without concerns of future issues.

What Happens During Mitigation?

When the storm ends, and the water recedes, a restoration company should immediately attend to the property. The fluid from rain and floods permeates into porous materials. This lingering moisture, if not appropriately treated, permits mold, mildew and bacteria to develop. Rot and structural integrity could also become issues such as wood and ceilings. The goal of mitigation is to reduce the likelihood of these secondary conditions.

A flood cleanup company in Arp, TX, works with certified environmental specialists to assess the premises, testing to determine where contamination exists and how to treat it best. Within hours, the crew begins drying efforts. The workers should complete the following actions:

  • Pull up saturated carpet
  • Remove damp objects for content cleaning
  • Toss soiled valuables
  • Run industrial dehumidifiers
  • Perform necessary flood cuts

Once the room is dry, the team scrubs the walls and sanitizes them with antimicrobial spray.

How Is Restoration Different?

While the early efforts focus on minimizing further concerns, the restoration company concentrates on mending the physical structure. This part of the project is slower. In remediation, crew members accomplish tasks at the same time. During the restoration, workers rebuild. Often, workers complete one thing before moving on to the next. Staff members replace anything pulled out, patch the walls and add a coat of paint. They also return any valuables that they salvaged.

A flood cleanup company understands that preventative measures are necessary. Their efforts with mitigation save owners future hassles. It's tempting to want to dry and paint, but taking time to care for the space is vital.

How To Prevent Mold Growth in Commercial Facilities

3/31/2022 (Permalink)

Mold growth on a wall Mold growth after flooding in Flint, TX.

Mold Prevention Plan

To keep your Flint, TX, facility running smoothly, you need to practice mold prevention strategies. Unfortunately, this is often easier said than done. That is because mold is common in commercial facilities. These properties typically feature the four ingredients that mold needs:

  • A surface
  • Darkness
  • Moisture
  • Organic nutrients

Any lingering dirt or dust in your building provides the nutrients mold loves. Combine that with a dark room and a small leak, and you could quickly end up with a mold problem. Below are some common location for mold growth in facilities and how you can limit the spread of the fungus in those areas.

Electrical Equipment

Mold can appear in the electrical conduit following a flood. However, even just inviting warm, moist air near outlets, lighting fixtures and switches can cause the fungus to appear. Any water near electrical equipment should be dried right away. You should also seal and caulk the spaces around outlets to block moist air.


Keeping carpets dry is another key part of mold prevention. Carpets can get wet following a major water damage or a minor spill. If a carpet is soaked for less than 48 hours, experts should be able to remove the water with a wet vacuum. However, a carpet that has been contaminated by sewage water should be replaced.

Drain Pans

Drain pans should collect condensation from the HVAC system. However, if the pan clogs, mold could quickly develop. Clean the pan regularly to prevent dirt from blocking the drain line.
Humidity can also cause a carpet to get moist. If you suspect that this is happening, increase the temperature or airflow in the room so the moisture evaporates.

You can limit mold growth in your facility by reducing moisture and cleaning up any excess water immediately. As part of your mold prevention plan, you should check dark and dirty locations regularly for signs of wetness and address them quickly. If you do notice any mold during your inspections, have commercial restoration experts clean the area immediately before the fungus spreads.

4 Reasons Flood Cuts Are Important

3/27/2022 (Permalink)

Flood cuts performed on a drywall. Flood cuts performed in New Hope, TX.

Flood Cuts Are Important For 4 Reasons

Enduring flooding can be a devastating experience for any homeowner in New Hope, TX. Salvaging the remains of your home once waters recede can also be extremely daunting. To safeguard your residence from additional damage, promptly initiating the flood cleanup and restoration process is essential. This may include making flood cuts on damaged walls. While this practice may appear destructive, tearing out saturated drywall is often an important procedure that shouldn’t be ignored.

1. Eliminates Contaminated Objects

Floods can introduce unsanitary water and debris into your home, creating an unhealthy environment for you and your family. Completing a tear-out on every affected wall helps eliminate potentially detrimental contamination.

2. Ensures Removal of Wet Materials

Because drywall is porous, water can easily seep through the structure and saturate underlying insulation. This may be problematic because wet building materials can easily become breeding grounds for mold. To alleviate this subsequent flooding concern, it’s essential to promptly remove all water-damaged items. Cutting the wall 12 to 18 inches above the highest water level ensures that all damp objects are efficiently removed.

3. Reduces Risk of Hidden Mold

Mold thrives in moist environments, often proliferating undetected in hidden zones. Failure to complete necessary flood cuts and remove saturated building materials can result in extensive growth. A large colony can compromise your home’s structural integrity, resulting in additional destruction.

4. Enables Moisture Verification

Eliminating excessive moisture is a crucial cleanup procedure. Removing wet drywall and insulation helps the affected area dry more efficiently. It also allows restoration experts to verify the absence of moisture throughout the water-damaged space before finalizing repairs, further reducing the risk of mold contamination.

Flooding can be an unexpected and extremely destructive event. Recognizing the importance of performing flood cuts and eliminating saturated building materials can help every homeowner commence cleanup operations quickly and efficiently, sparing their homes from mold proliferation and potentially costly remediation needs.

Fighting Smoke and Odor Damage After a Commercial Fire

3/22/2022 (Permalink)

Thermal fogger, smoke odor removal Thermal foggers can send cleaning vapors into tiny cracks and crevices where smoke can hide.

Removing Smoke Odor After a Commercial Fire

After a fire at your commercial building in Bullard, TX, there is often a long list of tasks you must take care of before you can reopen your business and get your company back in operation. If there was no structural damage to your building, removing the water may be foremost on your mind, but once the water is gone, what about the smoke cleaning and terrible odors that penetrated everything during the fire? Contact a professional team of fire remediation and restoration specialists to quickly remove the smoke damage and stains. Here are three of the methods they may use to combat the odoriferous problem.

Air Filtration

With the use of specialized screens, an air filtration system can actually scrub the air and remove lingering odors. The unit works by pulling the dirty, smoke-filled air into the machine with a powerful fan. The air is then passed through a filter that removes the smoke odor and cleans the air. Once the offensive particles are removed, the clean air is returned to the room. To make sure the filters are especially effective, they are often filled with specially treated charcoal.

Ozone Treatment

Ozone treatments do smoke cleaning by using a machine that sends a thick layer of ozone into the room to cover everything the huge oxygen molecules can reach. As the odors and ozone meet, oxidation occurs that chemically alters the problem smoke. This process can also disinfect problematic areas.

Thermal Foggers

Thermal foggers can send cleaning vapors into tiny crack and crevices where smoke can hide. By sending heated deodorizer out into the room as a foggy vapor, the large cleaning particles can chemically attach themselves to the molecules of the smoke and soot that filled the room in hidden or hard to reach areas. The fog can also permeate many solid items that may have absorbed the fire’s smoke.
By using one of the above three methods, a professional team can quickly remove persistent odors after a fire in your commercial building. Once the smoke cleaning is done, you can then get your building open and your company back in business.

Why Insurance Companies Like Working with SERVPRO

2/24/2022 (Permalink)

green truck box. SERVPRO vehicle SERVPRO of Tyler is here to help.

Why Do Insurance Companies Prefer SERVPRO?

As an insurance adjuster, you work in a constant state of balance between the needs of your clients and the needs of your company. When your client’s home in Whitehouse, TX, is damaged by a storm or fire, you are likely the first call the homeowner will make. You also have an obligation to your company to get as good a deal as possible. A vendor such as SERVPRO can help you satisfy both parties.

Keeping You Informed

The Claims Information Center is designed to keep you updated on every detail of the work being done on your client’s home. The job file includes:

  • Initial damage assessment
  • Response time
  • Itemized list of losses
  • Digital photos of damage
  • Detailed cost estimate

While you want to complete your own walkthrough of the property as part of your responsibility as the insurance adjuster, the records from the CIC can be a valuable resource when your client files the claim. Electronic records make it easy to keep you informed throughout the process.

Keeping Communication Open

The 24-hour emergency call center makes it possible for you and your client to get the service and answers you need no matter what time of day it is. As soon as the service request comes into the call center, dispatchers notify local franchises to meet your client and start the restoration process.

Keeping Costs Low

Certified restoration specialists are trained to assess every situation thoroughly and restore whatever they can. By pretesting each item that is affected by the disaster, they can determine what can be salvaged. The fewer items that end up on the replacement list on the insurance claim, the lower your costs will be. The goal is to save as many items as possible.

SERVPRO is committed to working with the insurance adjuster to get the job done right. Choosing specialists who see the big picture is good for both your client and your company.

3 Ways to Know It’s Time to Replace Your Smoke Alarm

2/15/2022 (Permalink)

Replacing the batteries of a smoke alarm Remember to replace the batteries of your smoke alarm every six months.

A fire or smoke alarm offers one of the simplest and most affordable ways to protect your home from fire damage. But to protect you, they must be in proper working order. Here are a few tips from the experts to help ensure the detector in your Troup, TX, home is in top condition.

The Reason for Smoke Detectors

It’s easy to forget why we have smoke detectors, until you have a fire. These tiny, ubiquitous devices do a big job in keeping us safe. According to safety experts:

  • Three out of five home fire deaths occur in buildings where there is no working smoke detector
  • Having a working fire detector cuts your risk of dying in a home fire in half

These sobering facts make it clear that you need to have a smoke alarm and make sure it works properly.

Know Your Alarm Type
How often you check your alarm depends a lot on the type you have. For an old-fashioned one powered by a 9-volt battery, be sure to replace the batteries every year. A lithium battery-powered alarm won’t need its batteries touched for a decade, while an alarm that’s hard-wired to your home’s electrical system will likely have a backup battery. As with a standard 9-volt alarm, that battery should be replaced annually.

Heed the Beep
Beeping is one of the top signs that you may need to replace the battery. Press the test button on the alarm to see if it’s still working properly and if not, replace batteries promptly.

Replace Alarms When Needed
Like most things, these devices have an expiration date. Experts recommend replacing all smoke detectors, regardless of the type, every decade for maximum effectiveness.
We’re fortunate to live in an era when the average smoke alarm is affordable. Make the most of your devices by keeping them in working order with these tips from the fire experts.

Preparing Your Commercial Building for a Hurricane

2/1/2022 (Permalink)

Shutters on windows. Install shutters on your windows to keep out flying debris

Do Not Let Hurricane Damage Destroy Your Building

You probably take steps to protect your home from hurricane damage. Yet your commercial property in Tyler, TX, could be affected by high winds and heavy rain, as well. In fact, 40 percent of small businesses that close due to hurricanes never re-open.

You thus need to secure your headquarters so you can keep the company running immediately after the storm. Here are some ways to prepare your commercial premises for a hurricane.

  1. Protect Key Documents

Even in this digital age, you probably still have important paper documents that are hard to reproduce. Legal contracts, accounting statements, tax returns, and insurance documents are common examples. Seal these and other similar papers in waterproof containers before the storm comes.

You should also keep the contact information for people who are most essential to your business. This could be employees, accountants, or lawyers. Put this information in an off-site location.

  1. Make a Checklist

Write a list of everything your employees will need if your building sustains severe hurricane damage during work hours. Gather all of those items and place them in an easily accessible location within your property.

Your storm-preparation kit should include a three-day supply of water and non-perishable food. It should also have sleeping items such as cots, pillows, blankets, and chairs. You may additionally want to store a battery-operated radio and a camera for documenting the destruction to the building.

Finally, be sure to put emergency contact information into the kit. Include the phone numbers for the Small Business Administration, your insurance provider, and a storm cleanup company.

  1. Protect the Premises

While restoration experts can help you rebuild your property after the storm, you should also try to protect the building as much as possible. Install shutters on your windows to keep out flying debris. Additionally, cut any trees or branches that are too close to the structure.

Do not let hurricane damage destroy your business. By preparing in advance of the storm, you can mitigate the harm.